Privacy Policy

AITS Genesis ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website aits.mehaxan.com or use our products and services.

1. Information We Collect

Information You Provide Directly

• Contact information — name, email address, company name, and message content submitted through our contact form.
• Service enquiry data — the service category you select when submitting an enquiry.

Information Collected Automatically

• Usage data — pages visited, time on site, referring URLs, and browser/device type, collected via standard web server logs or analytics tools.
• Cookies — see our Cookie Policy for full details.

2. How We Use Your Information

We use the information we collect to:

• Respond to your enquiries and provide the services you request.
• Send relevant follow-up communications (you can opt out at any time).
• Improve our website, products, and services through analytics.
• Comply with legal obligations and enforce our policies.

3. Legal Basis for Processing (GDPR)

Where applicable, we rely on the following legal bases under GDPR:

• Consent — for marketing communications and non-essential cookies.
• Legitimate interests — for analytics and improving our services, balanced against your rights.
• Contract performance — when processing is necessary to fulfil a service agreement.
• Legal obligation — where required by applicable law.

4. Sharing of Information

We do not sell, rent, or trade your personal information. We may share your data with:

• Service providers — third-party services that help operate our website (e.g., form processing via Web3Forms, hosting providers), bound by appropriate data processing agreements.
• Legal authorities — when required to comply with applicable laws, regulations, or legal processes.
• Business transfers — in the event of a merger, acquisition, or asset sale, your information may be transferred as a business asset.

5. Data Retention

We retain personal information only for as long as necessary to fulfil the purposes outlined in this policy or as required by law. Contact form submissions are retained for up to 24 months.

6. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access, correct, or delete your personal data.
• Object to or restrict certain processing activities.
• Withdraw consent at any time (where processing is consent-based).
• Data portability — receive your data in a machine-readable format.
• Lodge a complaint with a supervisory authority.

To exercise any of these rights, contact us at privacy@aits.mehaxan.com.

7. Security

We implement industry-standard technical and organisational measures to protect your information, including HTTPS encryption in transit and access controls. No method of transmission over the internet is 100% secure; we cannot guarantee absolute security.

8. Third-Party Links

Our website may contain links to third-party sites (e.g., our product subdomains, LinkedIn). We are not responsible for the privacy practices of those sites and encourage you to review their policies.

9. Children's Privacy

Our services are not directed to children under the age of 16. We do not knowingly collect personal information from children.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will post the updated version with a revised "Last updated" date. Continued use of our services after such changes constitutes your acceptance.

11. Contact Us

If you have questions about this Privacy Policy, please contact us at:
privacy@aits.mehaxan.com
AITS Genesis, Bangladesh